Hitachi transforms fleet management with CONNECT

Hitachi Construction Machinery (Europe) NV has introduced a new all-in-one fleet management system – CONNECT – which is designed to empower its authorised dealer network and customers by streamlining their operations.

The CONNECT system will transform fleet management with instant access to performance data on Hitachi construction machinery and other brands of equipment, custom reporting tools focusing on key metrics, smart geofencing for precise productivity tracking, and convenient access from tablets and smartphones.

This latest development highlights the manufacturer’s commitment to helping customers overcome the challenges they face. “We understand that our customers require smart and efficient solutions to stay ahead in this evolving industry and we will continue to focus on digitalisation and innovation to meet their needs,” says Pooja Gupta, HCME Product Manager Solution Linkage.

Easy and streamlined access

Dealers and customers will be able to access CONNECT using an existing Hitachi Global e-Service account. CONNECT is also integrated with Hitachi’s ConSite service solution, so if an alert for an issue is triggered through ConSite, it will also be displayed on the CONNECT dashboard. This allows everyone in an organisation to track machines and promptly respond to any issues, minimising unscheduled downtime.

Custom reporting

CONNECT allows users to create sites at the project and location level, which can be customised according to customer objectives. The operation of machines at each site can be easily compared, ensuring optimal utilisation of equipment. Data such as idling, uptime, fuel consumption, CO₂ emissions and system-generated alerts can also be shared.

Organising data by project, site, or other requirements enables overall operational management and analysis through easy-to-understand graphs and tables. From office management to job-site personnel, everyone will be able to maximise the performance of their fleet using a smartphone or tablet.

“For customers wanting to improve efficiency, manage their entire fleet more effectively, or enhance the performance of their equipment, CONNECT is here to make it happen,” says Pooja.

“Available in 24 languages, it is a user-friendly platform that can be tailored to the needs of our customers. We look forward to seeing the positive impact that this solution will bring across the European construction industry.”

For more information, please visit: https://www.hitachicm.com/eu/en/service/fleet-management/fleet-management-system-connect/