Hitachi demonstrates how digital solutions can meet customers’ demands

Hitachi Construction Machinery (Europe) NV (HCME) will present some of its latest digital tools at Bauma 2025 in a dedicated Digital Experience on stand FN716. Its advanced solutions have been developed in response to some of the challenges facing Europe’s construction industry, including: the high cost of materials; a shortage of skilled workers; and project delays caused by unexpected disruptions.

Among the innovations are XR smart glasses developed in collaboration between Hitachi Construction Machinery Co., Ltd., HMS Co., Ltd. and Holo-light GmbH. This highly durable and advanced accessory will be unveiled at Bauma, and allows site technicians to receive remote support from their service desk with a visual aid, using XR technology.

Another recent development is the all-in-one fleet management tool, CONNECT. This provides instant access to the latest performance data on Hitachi construction machinery, as well as other brands of equipment. All from one system, users can gain a bird’s-eye view of their fleet, generate custom reports on key metrics – such as idling time, fuel consumption or CO₂ emissions – and create geofences to analyse productivity.

Intuitive and user-friendly, the CONNECT platform can be easily accessed via smartphone or tablet, and is available in 24 languages. It is also integrated with Hitachi Global e-Service and the ConSite service solution.

“We look forward to demonstrating the benefits of CONNECT to customers at Bauma this year,” says Pooja Gupta, HCME Product Manager Solution Linkage. “If they want to improve efficiency, manage their entire fleet more effectively, or enhance the performance of their equipment, we can show them how CONNECT can make that happen.”

Turning data into insights

Alongside new solutions, HCME is continuing to develop and update its existing digital offering. An important element is the ConSite family of applications and services. This is unique due to its comprehensive approach to machine health management, and industry-leading innovations, such as the oil condition monitoring sensor.

Now the ConSite platform is evolving to provide even more information about machine health. “Coupled with artificial intelligence – and over 20 years of machine data – we are developing sensor systems to further reduce the total cost of ownership and enhance the reliability of Hitachi machines,” explains HCME Product Manager Arthur da Rocha Geremia.

Telematics API advances

Further updates are being made to the Hitachi telematics API, reflecting the increasing adoption of this technology. With the introduction of 10-minute and 60-minute data frequency options, customers now gain near real-time insights and a more accurate, up-to-date view of their fleet operations. Remote data frequency adjustments are possible through Global e-Service, enhancing efficiency and streamlining machine management.

As part of this commitment to making machine data more accessible, the latest Hitachi mini excavators – from the ZX33U to ZX65USB-6 models – are now equipped with advanced data capabilities of Telematics API.

More digital developments

Another exciting announcement is that customers can now request 2D and 3D CAD drawings of their Hitachi construction equipment for use with BIM (building information modelling). “This new service marks a significant step in our digital transformation, and is designed to better support our customers’ growing demands,” explains Pooja.

HCME will also showcase several machines on its stand equipped with 2D and 3D machine controls systems from market-leading suppliers Leica Geosystems, Trimble and Topcon. To further increase safety and efficiency, HCME offers height and slew monitoring, and rated capacity indicators from Xwatch Safety Solutions.

The focus on digital innovation at this year’s Bauma exhibition shows how HCME is evolving into a true solution provider for Europe’s construction sector. As the shift towards increased digitalisation and data utilisation continues, it will be perfectly placed to tackle the industry challenges that lie ahead.

Bauma 2025 takes place from 7-13 April at Messe München and the HCME stand is FN.716.